We will be continually updating this page, trying to make the answers to the most frequently asked questions available as soon and as often as we can. If you do not find the answer to your question on this page, simply send us an e-mail with your question and we will make every effort to provide an answer to your question. We will also be using these questions to add to the FAQ page.
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Table of Contents
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Where can I get a list of the "special keys" that are available in CASST?
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How many reports are available for use in CASST and where can I get a list of these reports?
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How do I add new reports to the list of available reports in the CASST "Reports" dialog box?
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How can I organize and work with my graphic files for use in CASST?
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How do I Authorize CASST when I do not have a 3-1/2" diskette drive?
How do I backup my data from CASST?
The short answer is that if make a copy of the "Data.mdb" file located in the "Data" directory of the directory where CASST was installed. For a more complete answer to this question, see the document: "How to Backup the CASST Data File". Two versions of this document are available.
"How to Backup the CASST Data File" as a Web Page
"How to Backup the CASST Data File" as a PDF document. (The Acrobat Reader® is required, click to download it from their web site.)
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Can I change the starting date and/or other parameters for the current contract, even if I have "Activated System Tracking"?
Yes, even though CASST will warn you that, "you are about to lock the contract
parameters for the current contract, for which there is no undo.", actually there is
a work around. In the past there was no changing a contract once it was
"Activated", short of deleting the entire record and re-entering it. In Version
2.1, there is a method for making the fields on the "Current Contract" tab
available for editing and ultimately re-activating the contract tracking function.
To make the "Current Contract" parameters available for editing, hold down the
"Ctrl", the "Alt and the "Shift" keys with one hand and then move
the mouse pointer over the words "Current Contract" on the "Current
Contract Tab" and click once with the Left mouse button.
For a more complete discussion of this proceedure, see the document: "How to Reset the Current Contract". Two versions of this document are available.
"How to Reset the Current Contract" as a Web Page
"How to Reset the Current Contract" as a PDF document. (The Acrobat Reader® is required, click to download it from their web site.)
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How do you use the Import/Export option in CASST?
The Import/Export feature from the "Tools" pull-down menu is to be used between CASST programs to transfer completed inspection reports from one program to the other. For a more complete explanation of how to use this feature, see the document: "How to Use Import-Export". Two versions of this document are available.
"How to Use Import-Export" as a Web Page
"How to Use Import-Export" as a PDF document. (The Acrobat Reader® is required, click to download it from their web site.)
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Can I start a new, empty database?
Yes, CASST, version 2.1, not only allows users to start a new, empty or blank database, but even allows users to have multiple databases. However, only one database can be opened at any one time by CASST. For more detailed information about starting a new, empty database and how to use it, see the document: "How to Start an Empty CASST Database". Two versions of this document are available.
"How to Start an Empty CASST Database" as a Web Page
"How to Start an Empty CASST Database" as a PDF document. (The Acrobat Reader® is required, click to download it from their web site.)
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Where can I get a list of the "special keys" that are available in CASST?
The list of the "Special Key" assignments is available in the document: "Special Key Definitions". Two versions of this document are available.
"Special Key Definitions" as a Web Page
"Special Key Definitions" as a PDF document. (The Acrobat Reader® is required, click to download it from their web site.)
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How many reports are available for use in CASST and where can I get a list of these reports?
There are many reports that are already developed for use in CASST and more are being developed all the time. Some reports are designed for use by Installation Companies, some reports are available for use by Maintenance/Service Companies and still others are available for Agencies, Distributors and Manufacturers.
The list of all of the reports that are currently available for use by Installation Companies and Maintenance/Service Companies is presented in the document "Reports Available for Inst-ServCo". Two versions of this document are available.
"Reports Available for Inst-ServCo" as a Web Page
"Reports Available for Inst-ServCo" as a PDF document. (The Acrobat Reader® is required, click to download it from their web site.)
The list of all of the reports that are currently available for use by Agencies is presented in the document "Reports Available for Agency". Two versions of this document are available.
"Reports Available for Agency" as a Web Page
"Reports Available for Agency" as a PDF document. (The Acrobat Reader® is required, click to download it from their web site.)
The list of all of the reports that are currently available for use by Distributors is presented in the document "Reports Available for Distributor". Two versions of this document are available.
"Reports Available for Distributor" as a Web Page
"Reports Available for Distributor" as a PDF document. (The Acrobat Reader® is required, click to download it from their web site.)
The list of all of the reports that are currently available for use by Manufacturers is presented in the document "Reports Available for Manufcturer". Two versions of this document are available.
"Reports Available for Manufacturer" as a Web Page
"Reports Available for Manufacturer" as a PDF document. (The Acrobat Reader® is required, click to download it from their web site.)
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How do I add new reports to the list of available reports in the CASST "Reports" dialog box?
The document, "How to Use the Report Manager" provides detailed instructions for adding any available reports to the reports list in the CASST "Reports" dialog box. Two versions of this document are available.
"How to Use the Report Manager" as a Web Page
"How to Use the Report Manager" as a PDF document. (The Acrobat Reader® is required, click to download it from their web site.)
How can I organize and work with my graphic files for use in CASST?
The document, "How to Use and Organize Graphics for use in CASST", provides detailed instructions for organizing and working with graphic files that are created from other sources but are needed as an attachment to the a system record in CASST. Two versions of this document are available.
"How to Use and Organize Graphics for use in CASST" as a Web Page
"How to Use and Organize Graphics for use in CASST" as a PDF document. (The Acrobat Reader® is required, click to download it from their web site.)
How do I Authorize CASST when I do not have a 3-1/2" diskette drive?
The document, "Run CASST Authorization with no diskette drive". provides detailed instructions for Authorizing CASST when your new compute does not come with an "A" drive. Two versions of this document are available.
"How to Run the Authorization for CASST with no Diskette Drive" as a Web Page
"How to Run the Authorization for CASST with no Diskette Drive" as a PDF document. (The Acrobat Reader® is required, click to download it from their web site.)